FAQs

1. What is IndieJholaRetails? IndieJholaRetails is an online fashion and lifestyle destination that offers a diverse range of clothing, accessories, and jewellery. We curate collections that blend tradition and contemporary style, providing a platform for you to express your unique fashion choices.

2. How do I place an order? Placing an order is simple! Just browse through our collections, select the products you love, and add them to your cart. Once you're ready, proceed to checkout, provide your shipping details, and choose your preferred payment method. After successful payment, your order will be confirmed.

3. Can I track my order? Yes, you can! Once your order is shipped, we'll provide you with a tracking number. You can use this number to track the status of your delivery and get real-time updates on its whereabouts.

4. What payment methods do you accept? We accept a variety of payment methods, including credit/debit cards, net banking, and mobile wallets. Our payment gateway is secure and ensures that your transaction details are protected.

5. What if I need to return or exchange a product? We want you to be completely satisfied with your purchase. If you're not happy with a product, you can initiate a return or exchange within a specified period. Please refer to our Return Policy for detailed information on the process.

6. Are the products on IndieJholaRetails authentic and of good quality? Absolutely. We take pride in offering only genuine products of the highest quality. We collaborate with artisans and designers who are passionate about their craft, ensuring that each piece meets our standards of excellence.

7. Do you offer international shipping? Currently, we offer shipping within India. We're working on expanding our services, so stay tuned for updates on international shipping.

8. How often do you add new products to your collections? We frequently update our collections to offer you the latest trends and timeless classics. Our New Arrivals section is the place to find our freshest additions.

9. How can I stay updated on promotions and offers? Subscribe to our newsletter to receive updates on the latest arrivals, promotions, and special offers. You can also follow us on social media for daily doses of style inspiration and updates.

10. How can I get in touch with your customer support? We're here to help! You can reach out to our customer support team through the "Contact Us" page on our website. We're available to assist you with any queries or concerns you may have.