Payments
How do I pay for an Indie Jhola purchase?
Indie Jhola offers you multiple payment methods. Whatever your online mode of payment, you can rest assured that Indie Jhola’s trusted payment gateway partners use secure encryption technology to keep your transaction details confidential at all times.
You may use Internet Banking, Cash on Delivery and Wallet to make your purchase.
Indie Jhola also accepts payments made using Visa, MasterCard, Maestro and Rupay credit/debit cards in India.
Are there any hidden charges (Octroi or Sales Tax) when I make a purchase on Indie Jhola?
There are NO hidden charges when you make a purchase on Indie Jhola. The prices listed for all the items are final and all-inclusive. The price you see on the product page is exactly what you pay.
What is Cash on Delivery?
If you are not comfortable making an online payment on Indie Jhola, you can opt for the Cash on Delivery (C-o-D) payment method instead. With C-o-D you can pay in cash at the time of actual delivery of the product at your doorstep, without requiring you to make any advance payment online.
The maximum order value for a Cash on Delivery (C-o-D) payment is ₹4000. It is strictly a cash-only payment method. Gift Cards or store credit cannot be used for C-o-D orders. Foreign currency cannot be used to make a C-o-D payment. Only Indian Rupees accepted.
How do I pay using a credit/debit card?
We accept payments made using Visa, MasterCard, Maestro and Rupay credit/debit cards in India as well as international.
Credit cards
We accept payments made using Visa, MasterCard, Maestro and Rupay credit cards.
To pay using your credit card at checkout, you will need your card number, expiry date, three-digit CVV number (found on the backside of your card). After entering these details, you will be redirected to the bank’s page for entering the online 3D Secure password.
Debit cards
We accept payments made using Visa, MasterCard, Maestro and Rupay debit cards.
To pay using your debit card at checkout, you will need your card number, expiry date (optional for Maestro cards), three-digit CVV number (optional for Maestro cards). You will then be redirected to your bank’s secure page for entering your online password (issued by your bank) to complete the payment.
Is it safe to use my credit/debit card on Indie Jhola?
Your online transaction on Indie Jhola is secure with the highest levels of transaction security currently available on the Internet. Indie Jhola uses 256-bit encryption technology to protect your card information while securely transmitting it to the respective banks for payment processing.
All credit card and debit card payments on Indie Jhola are processed through secure and trusted payment gateways managed by leading banks. Banks now use the 3D Secure password service for online transactions, providing an additional layer of security through identity verification.
What steps does Indie Jhola take to prevent card fraud?
Indie Jhola realizes the importance of a strong fraud detection and resolution capability. We and our online payments partners monitor transactions continuously for suspicious activity and flag potentially fraudulent transactions for manual verification by our team.
In the rarest of rare cases, when our team is unable to rule out the possibility of fraud categorically, the transaction is kept on hold, and the customer is requested to provide identity documents. The ID documents help us ensure that the purchases were indeed made by a genuine card holder. We apologise for any inconvenience that may be caused to customers and request them to bear with us in the larger interest of ensuring a safe and secure environment for online transactions.
What is a 3D Secure password?
The 3D Secure password is implemented by VISA and MasterCard in partnership with card issuing banks under the “Verified by VISA” and “Mastercard SecureCode” services, respectively.
The 3D Secure password adds an additional layer of security through identity verification for your online credit/debit card transactions. This password, which is created by you, is known only to you. This ensures that only you can use your card for online purchases.
Can I use my bank’s Internet Banking feature to make a payment?
Yes. Indie Jhola offers you the convenience of using your bank’s Internet Banking service to make a payment towards your order. With this you can directly transfer funds from your bank account, while conducting a highly secure transaction.
We accept payment through Internet Banking for the following banks:
| Airtel Payments Bank | HDFC Bank | Ratnakar Bank |
| Allahabad Bank | ICICI Bank | Saraswat Cooperatiove Bank |
| Andhra Bank | IDBI Bank | South Indian Bank |
| AU Small Finance Bank | IDFC First Bank | Standard Chartered Bank |
| Axis Bank | Indian Bank | State Banak of Bikaner & Jaipur |
| Bank of Baroda | Indian Overseas Bank | State Bank of Hydrabad |
| Bank of Maharastra | Indusind Bank | State Bank Of India |
| Canera Bank | Jammu and Kashmir Bank | State Bank of Mysore |
| Catholic Syrian Bank | Jana Small Finance Bank | State Bank of Patiala |
| Central Bank of India | Karnataka Bank | State Bank of Travancore |
| Corporation Bank | Karur Vysya Bank | Tamilnadu Mercantile Bank |
| DCB Bank | Kotak Mahindra Bank | Union Bank of India |
| Deutche Bank | Oriental Bank of Commerce | United Bank of India |
| DhanLaxmi Bank | Punjab National Bank | Vijaya Bank |
| Equitas Small Finance Bank | Punjab & Sindh Bank | Yes Bank |
Can I make a credit/debit card or Internet Banking payment on Indie Jhola through my mobile?
Yes, you can make credit card payments through the Indie Jhola mobile site. Indie Jhola uses 256-bit encryption technology to protect your card information while securely transmitting it to the secure and trusted payment gateways managed by leading banks.